West Virginia Higher Education Policy Commission State Council of Higher Education for Virginia Provost and Vice President for Academic Affairs Texas Higher Education Coordinating Board South Carolina Commission on Higher Education Rhode Island Council on Postsecondary Education Oklahoma State Regents for Higher Education University of North Carolina General Administration Office of College and University Evaluation State of New Jersey Office of the Secretary of Higher Education Nevada Commission on Postsecondary Education Nebraska's Coordinating Commission for Postsecondary Educatio n Mississippi Commission on College Accreditation Michigan Department of Licensing & Regulatory Affairs Massachusetts Department of Higher Education Kentucky Council on Postsecondary Education Hawaii Post-Secondary Education Authorization Program Georgia Nonpublic Postsecondary Education Commission with contact information for filing complaints with its accreditor and with its State approval or licensing entity and any other relevant State official or agency that would appropriately handle a student’s complaint.” THE HIGHER LEARNING COMMISSIONĪlaska Commission on Postsecondary EducationĬalifornia Department of Consumer Affairs Pursuant to 34 CFR § 668.43(b) (Code of Federal Regulations), an institution of higher education must “provide students. Please see below to find the contact information for each state agency that would handle the complaint. You may also contact our accrediting agency, the Higher Learning Commission. Students residing in states not participating in SARA may appeal to their state of residence. If an issue cannot be resolved by Franklin University's internal processes, students in online courses who reside in SARA States may choose to file a complaint with the Ohio Department of Higher Education. Issues related to sex discrimination should be filed with the Title IX Coordinator. More information can be found here under the Student Grievance Procedure section. Issues related to academic courses should be raised first with the instructor, then the instructor's department chair, and finally the instructor's dean, if necessary. Contact Information For Filing ComplaintsĬomplaint Resolution: Franklin University’s mission is to provide high quality, relevant education enabling the broadest possible community of learners to achieve their goals and enrich the world. However, if a conflict does arise, students are encouraged to reach out to appropriate personnel to discuss concerns, grievances and complaints.
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